FACADE PATTERN - Official Website

2023-06-05 14:34:46

Holiday Notice – 2024
Hello to all, it's FACADE PATTERN !

We will be on vacation accordingly to the Korean National Holidays on 2024:
We apologize for any inconvenience this may cause you in advance. :(

Jan 1 – New Year
Feb 9 ~ 12 – Lunar New Year
Mar 1 – Independence Movement Day
April 10 – Election Day
May 1 - Labor Day
May 6 – Children's Day (Sub)
May 15 – Buddha's Birthday
June 6 – Memorial Day
August 15 – National Liberation Day
September 16 ~ 18 – Korean Thanksgiving Holiday
October 3 – National Foundation Day of Korea
October 9 – Hangul Proclamation Day
December 25 – Christmas Holiday

Our customer service center, shipping staff and stock management team will not be in operation so if you have an inquiry about your order, you can leave us a message.
We will get back to you as soon as we can.

Thank you always for shopping with us.
Have a great day!
2022-01-20 16:20:57

RETURN POLICY
All requests for returns must be made within 7 days of receiving the item.
Once confirmed items must be returned within 10 days.

Please note that the deadlines are based on KST (Korean Standard Time).

We don’t accept for exchanges as of the moment, you can return the items for refund only.

Facade Pattern can be contacted via the Q and A Board / Email / Chat before making any returns.
When posting a refund request for defective or wrongly shipped items, please include detailed pictures of the item(s) along with the order number, product codes, and a written explanation to the
Q and A Board / Email / Chat.

Alternatively, you can file the return request on your end as well.

For Members:
1. Log into your account and click "My Shopping".
2. Click "My Order" and find the order you would like to return and click on "Request Return"
3. Click the item you would like to return, leave the reason for the return.
4. Further instructions shall be provided for the actual processing of return.

For Guests:
Contact us via email or leave a chat message.

If any items are missing from your package, contact our customer service within 7 days you receive your package.

Facade Pattern will only bear the shipping costs of defective or wrongly shipped items. All other shipping costs will be the responsibility of the buyer.
If non-defective items are sent to Facade Pattern along with defective items, the buyer will be responsible for all shipping costs.
Returns and exchanges must be unworn, unaltered, and unwashed with all tags attached.

The following are not eligible for returns/exchanges:
- Any item where the tags have been removed, regardless of if they were defective before arrival.
- Customized or handmade items.
- Items that show traces of use, wash, or alterations.
- Items that have been damaged intentionally including, but not limited to, lost tags, alterations, washing damage, even if the item was defective upon arrival.
- All goods returned without previous notice will not be accepted.
You may cancel an order if the “preparing products” status remains for 10 days or longer.

Facade Pattern is not responsible for problems caused by carelessness of buyers.
Items returned or exchanged that are identified to be damaged by buyers will result in legal action taken by Facade Pattern according to seller and buyer’s protection laws.
Please wash and care items according to the tips stated on the website.

Wrinkles or creasing from delivery or minor issues with stitches, glue marks, or chalk marks will not be considered defects.
Items that are the wrong size due to wrong measurements by the buyer will not be considered defective items.

All products must be returned in the same condition as they were shipped, including product, bag, box, and any gifts.
If any gifts that were sent have been used or lost, the buyer will be responsible for paying for those items in order to complete a return or exchange.
2022-01-20 16:01:55

SHIPPING POLICY

Shipping method: DHL

All shipping fee will be calculated based on auto rate.
Shipping fee will vary for all other countries depending on package weight and destination.
If the order is over $200, we offer free shipping service.

Products will only be shipped after payment has been made.
Shipping will take 7-10 business days (for in-stock items).
If the item needs restocking, 5 - 10 working days will take for the preparation.

International shipments may be subject to VAT and customs fees, which are levied once the package reaches the country of destination.
All related fees which are charged by Customs are the responsibility of the recipient. If the customer refuses to receive the parcel, the products will be returned to Korea and will not be shipped again.
All related costs (return shipping, etc.) will be deducted from the refund.

Worldwide Tracking: https://www.fedex.com/en-us/tracking.html
DHL Tracking : https://www.dhl.com/us-en/home.html
2021-12-28 17:07:19

Membership Level Standards and Benefits Information(2022.1.1)

2024-04-18 13:50:43

[EVENT] 24 SUMMER COLLECTION OPEN! 10% discount

24 SUMMER <Hue>

Basked in the warm sunlight, nestled under a tree’s canopy,

Relaxation ignites our inner radiance, infusing our existence with vibrant saturation.

Building on our previous Spring collection,
this collection focuses on the interplay of distinctive light, color, and relaxation.

■ PROMOTION

- Promotion period: April 29th, 6pm ~ May 12nd 11:59pm KST
- Benefits : All newly launched products are discounted by 10% +Membership coupon
* Newly launched products - Category [24SUMMER]
* For more information on discount coupons according to membership tier, please refer to the notice ‘Membership Level Standard sand Benefits Guide’.

If you are not yet a member of Facade Pattern, join us to get a 10% discount coupon for new members :)

Thank you for your loves to us!
2024-02-16 15:13:17

[EVENT] 24 SPRING COLLECTION OPEN! 10% discount

24 SPRING <Hue>

Everyone has their own unique lights and colors.

The uniqueness deepens their own taste and aura.
Some lights remind us of tranquility, some colors remind us of comfort.

This 24spring collection represents natural value of lights and colors deep inside us.

■ PROMOTION

- Promotion period: February 19th, 6pm ~ March 3rd 11:59pm KST
- Benefits : All newly launched products are discounted by 10% +Membership coupon
* Newly launched products - Category [24SPRING]
* For more information on discount coupons according to membership tier, please refer to the notice ‘Membership Level Standard sand Benefits Guide’.

If you are not yet a member of Facade Pattern, join us to get a 10% discount coupon for new members :)

Thank you for your loves to us!
2024-02-08 19:55:55

Size Recommendation
2024-01-29 17:18:51

[Event] LEATHER OUTER(3 styles) PRE-ORDER 15% OFF

Hello : )

Thank you so much for visiting us!
We've prepared a discount event for you all!
Don't miss the chance to get the leather outers(3 styles) at 15% discount. (At least!)

■ Pre-order Schedule

- Event Period: 29th of January 18:00 ~ 4th of February 23:59 KST

- Sites available for purchase: Only the Facade Pattern official website

- Benefit: 15% product discount + Mebership Coupon

- Estimated delivery time : Delivery from 15th of February

- Products list :
Overfit Leather Jacket_black, brown
Overfit Leather Blouson_black
Leather Half Coat_black, brown

If you have any questions, please send the email : en.facadepattern@help-cs.com
I hope it will be a pleasant event for you!

Thank you so much,
Facade pattern team.
2023-10-27 10:49:09

[EVENT] 23 WINTER COLLECTION OPEN! 10% discount

23 WINTER <Noise Cancel>

In a mood that continues from last 23Fall’s collection,
This is a collection that quietly focuses on one's own tastes and values even in a complex and noisy world.

In the cold winter air and quiet snowy landscapes, everything seems calm.
We hope you spend a season focusing on your own tranquility with the Winter collection of warm and cozy Façade Patterns.

■ PROMOTION

- Promotion period: October 30th, 6pm ~ November 12nd 11:59pm KST
- Benefits : All newly launched products are discounted by 10% +Membership coupon
* Newly launched products - Category [23FALL]
* For more information on discount coupons according to membership tier, please refer to the notice ‘Membership Level Standard sand Benefits Guide’.

If you are not yet a member of Facade Pattern, join us to get a 10% discount coupon for new members :)

Thank you for your loves to us!
2023-08-25 14:43:40

[EVENT] 23 FALL COLLECTION OPEN! 10% discount

23 FALL COLLECTION OPEN!

■ Season Concept <Noise Cancel>

It's not easy to stay centered in a complicated and noisy world. However, there are people who quietly find what they want within it.
This is 23 Fall Collection for 'calm and peaceful time' where we focus on our inner selves and build our tastes and values, just like the Noise Cancel technology that makes the chaotic noise of our surroundings disappear in an instant.

■ PROMOTION

- Promotion period: August 28th, 6pm ~ September 10th 11:59pm KST
- Benefits : All newly launched products are discounted by 10% +Membership coupon

* Newly launched products - Category [23FALL]
* For more information on discount coupons according to membership tier, please refer to the notice ‘Membership Level Standard sand Benefits Guide’.

If you are not yet a member of Facade Pattern, join us to get a 10% discount coupon for new members :)

Thank you for your loves to us!
2023-07-28 10:04:00

[Event] COAT(3 styles) PRE-ORDER 15% OFF

Hello : )

Thank you so much for visiting us!
We've prepared a discount event for you all!
Don't miss the chance to get the coats(3 styles) at 15% discount. (At least!)

■ Pre-order Schedule

- Event Period: 31st of July 18:00 ~ 6th of August 23:59 KST

- Sites available for purchase: Only the Facade Pattern official website

- Benefit: 15% product discount + Mebership Coupon

- Estimated delivery time : Delivery from 16th of August

- Products list :
Cashmere Balmacaan Coat_black, charcoal, dark brown, mocha
Cashmere Belted Coat_black, charcoal, camel
Cashmere Minimal Coat_black, charcoal

If you have any questions, please use the consultation chat service.
I hope it will be a pleasant Summer event!

We will prepare hard and come back with 23 Fall Season collection that can stay with you for a longer time :)

Thank you so much,
Facade pattern team.
2023-06-16 14:22:30

[EVENT] 23 SWIMWEAR COLLECTION OPEN! 10% discount + Special gift

23 SWIMWEAR COLLECTION OPEN!

This is the first Façade Pattern swimwear collection.
A simple yet comfortable swimsuit will make your vacation a memorable one for a long time.
Make a wonderful memory in your travel with a swimsuit in a vivid color combination. This summer, always be with our swimwear and swim goods!

■ PROMOTION
All newly launched products are discounted by 10% during the period below.
* Category [23SWIMWEAR]
Also, a special gift 'Facade Armbands' will be delivered to customers who purchase one of swimwears :)

If you are not yet a member of Facade Pattern, join us to get a 10% discount coupon for new members :)

- New product 10% discount period: June 19th, 10am ~ July 2nd KST
- Special gift: to customers who purchase a swimwear
* This will be shipped in order of paid order and the event will end when stock runs out.

- For more information on discount coupons according to membership tier, please refer to the notice ‘Membership Level Standard sand Benefits Guide’.
2023-05-02 20:05:35

[EVENT] 23 SUMMER SEASON OPEN! 10% discount + Special gift

23 SUMMER <L'étang>

It is a mood that continues from 23 SPRING <L'étang>, is a collection containing pure passion focused on happiness.

In French, L'étang means pond. There is a moment when everyone feels their own unique happiness, just like when tending a precious pond, struggling with even a small stone.

Inspired by her pure passion to focus on her own happiness, I drew a woman with her own deep and narrow philosophy that resembles the craftsmanship pursued by Façade Pattern. We reveal summer products prepared with good materials that keep you cool and comfortable in the hot summer and items that you frequently use.

■ PROMOTION
All newly launched products are discounted by 10% during the period below.
* Category [23SUMMER]
Also, a special gift 'Gardening Tools Keychains' will be delivered to customers who purchase over $250 USD :)
* Category [23SUMMER]

If you are not yet a member of Facade Pattern, join us to get a 10% discount coupon for new members :)

- New product 10% discount period: May 5th, 6pm ~ May 14th KST
- Special gift: When purchasing over $250 USD
* This will be shipped in order of paid order and the event will end when stock runs out.

- For more information on discount coupons according to membership tier, please refer to the notice ‘Membership Level Standard sand Benefits Guide’.
2023-02-20 10:53:42

[EVENT] 23 SPRING SEASON OPEN! 10% discount + Special gift

■ COLLECTION <L'étang>

L'Etang means pond in French.

Unlike the naturally occurring sea or river, ponds are made with effort for human happiness.
If don't care of it, the stagnant water will be polluted. So it requires constant and meticulous care and affection.

Just like when you are tending a precious pond, you are struggling with even a small pebble.
Everyone feels their own happiness, or spends time and affection to be happy.
There must be a variety of things, and Façade Pattern love to encourage for such pure passion.
This season, Façade Pattern has solved the various objects of passion by comparing them to their own 'pond'.

What is BLUE's pond?
L'étang symbolizes the professional sphere that does not differentiate between a woman's work and hobbies.
This season, Facade Pattern tried to portray a woman who has her own deep and narrow philosophy that resembles the craftsmanship.

■ PROMOTION

All newly launched products are discounted by 10% during the period below.
Also, a special gift 'Facade Canvas Bag' will be delivered to customers who purchase over $250 USD :)

If you are not yet a member of Facade Pattern, join us to get a 10% discount coupon for new members :)

- New product 10% discount period: Feb 20th, 6pm ~ March 5th KST
- Special gift: When purchasing over $250 USD
* This will be shipped in order of paid order and the event will end when stock runs out.

- For more information on discount coupons according to membership tier, please refer to the notice ‘Membership Level Standard sand Benefits Guide’.

Online Support

NOTICE

NOTICE

All requests for returns must be made within 7 days of receiving the item.

Once confirmed items must be returned within 10 days.

Please note that the deadlines are based on KST (Korean Standard Time).

We don’t accept for exchanges as of the moment, you can return the items for refund only.

Facade Pattern can be contacted via the Q and A Board / Email / Chat before making any returns.

When posting a refund request for defective or wrongly shipped items, please include detailed pictures of the item(s) along with the order number, product codes, and a written explanation to the

Q and A Board / Email / Chat.

Alternatively, you can file the return request on your end as well.

For Members: 1. Log into your account and click "My Shopping".2. Click "My Order" and find the order you would like to return and click on "Request Return"3. Click the item you would like to return, leave the reason for the return.

4. Further instructions shall be provided for the actual processing of return.

﻿For Guests: Contact us via email or leave a chat message.

﻿If any items are missing from your package, contact our customer service within 7 days you receive your package.

Facade Pattern will only bear the shipping costs of defective or wrongly shipped items. All other shipping costs will be the responsibility of the buyer.

If non-defective items are sent to Facade Pattern along with defective items, the buyer will be responsible for all shipping costs.

Returns and exchanges must be unworn, unaltered, and unwashed with all tags attached.

The following are not eligible for returns/exchanges:

Any item where the tags have been removed, regardless of if they were defective before arrival.

Customized or handmade items.

Items that show traces of use, wash, or alterations.

Items that have been damaged intentionally including, but not limited to, lost tags, alterations, washing damage, even if the item was defective upon arrival.

All goods returned without previous notice will not be accepted.

You may cancel an order if the “preparing products” status remains for 10 days or longer.

Facade Pattern is not responsible for problems caused by carelessness of buyers.

Items returned or exchanged that are identified to be damaged by buyers will result in legal action taken by Facade Pattern according to seller and buyer’s protection laws.

Please wash and care items according to the tips stated on the website.

Wrinkles or creasing from delivery or minor issues with stitches, glue marks, or chalk marks will not be considered defects.

Items that are the wrong size due to wrong measurements by the buyer will not be considered defective items.

All products must be returned in the same condition as they were shipped, including product, bag, box, and any gifts.

If any gifts that were sent have been used or lost, the buyer will be responsible for paying for those items in order to complete a return or exchange.

Shipping method: DHL

All shipping fee will be calculated based on auto rate.

Shipping fee will vary for all other countries depending on package weight and destination.

Products will only be shipped after payment has been made.

Shipping will take 7-10 business days (for in-stock items).

If the item needs restocking, 5 - 10 working days will take for the preparation.

International shipments may be subject to VAT and customs fees, which are levied once the package reaches the country of destination.

All related fees which are charged by Customs are the responsibility of the recipient. If the customer refuses to receive the parcel, the products will be returned to Korea and will not be shipped again.

All related costs (return shipping, etc.) will be deducted from the refund.

Worldwide Tracking: https://www.fedex.com/en-us/tracking.html

DHL Tracking : https://www.dhl.com/us-en/home.html

WORLD SHIPPING

For Members:
1. Log into your account and click "My Shopping".
2. Click "My Order" and find the order you would like to return and click on "Request Return"
3. Click the item you would like to return, leave the reason for the return.

For Guests:
Contact us via email or leave a chat message.

If any items are missing from your package, contact our customer service within 7 days you receive your package.